DYNAMIC PRESENTER RON McLEAN AT THE BUSINESS BREAKFAST DECEMBER 15TH 2010

November 18, 2010 Uncategorized No Comments

Our final breakfast for 2010 is on Wednesday 15th December at Tweed Bowls Club and  is one not to be missed with dynamic presenter RON/ROWDY McLEAN-
” Business is all about competition. The business that thrives in any industry is the one that can create a sustainable competitive advantage and exploits it to the greatest benefit.”

Driving business growth – How to develop a service attitude your customers will rave about

Happy customers not only spend more with you and are more loyal to you….. They rave about you to others creating word of mouth marketing, proven to be the best form of marketing in the world. Not only does having a great service           attitude impact the bottom line but it reduces staff turnover and absenteeism. Rowdy’s business success has been built around developing a service attitude that delights your customers and blows away the competition. A service attitude has the largest impact on business growth and sustainability. Get it right and customers will beat a path to your door, get it wrong and your business will spiral into oblivion Learn how to walk the talk – even when you fall over

  • * Understand customer needs
  • *Learn the keys to stepping up your service delivery
  • *How to turn on a great service attitude
  • *Get your customers to shout about you to others
  • *Unlock the secrets of employee attitudes
  • * Know what it takes to delight your number one asset – your customers

At the age of 24, Rowdy McLean started a business in competition to one of Australia’s largest conglomerates, with no money in the bank and a can do attitude, he retired ten years later. As a CEO he has turned around ailing companies. As a business owner he has built success from the ground up. As a socialpreneur he has developed initiatives that make a real difference. Rowdy has proven that by getting your Attitude Equation right, anything is possible.

Early bookings appreciated to john@businessexcellence.net.au You can receive more details at www.goldcoasttweednetworking.com
Cheers
John Hurd